UX: Success starts with Empathy.
The power of human-centred design.
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UX, or to be more precise, a user's experience, is an outcome which we, as designers, cannot guarantee. However, by employing empathy in everything that we do, we can influence user behaviour and achieve desired outcomes that generate significant business benefits.
- Chris McCourt - Head of UX, Black Pepper Software
Bio: Chris is a design leader with over 20 years of experience in creating human-centred, digital products and services for some of the worlds most successful companies. He uses his knowledge of design, technology, and human behaviour to influence product strategy and promote the value of great design.